Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Renvanro applications, websites, and services (collectively, the "Service") operated by Renvanro ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The Service

Renvanro is a business management platform for salons, spas, and similar businesses, providing tools such as an appointment calendar and bookings, customer management, staff scheduling, a services catalog, point-of-sale checkout for in-person services, and business reporting. The Service is intended for business use by the owners and staff of such businesses.

3. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it up to date. Notify us immediately of any unauthorized use of your account.

4. Subscriptions and Billing

Some features require a paid, automatically renewing subscription. Subscriptions purchased in the iOS app are billed through your Apple ID using Apple In-App Purchase, and subscriptions purchased in the Android app are billed through your Google Play account using Google Play Billing. Payment is charged to the applicable store account when the purchase is confirmed. A subscription renews automatically for the selected billing period unless it is cancelled at least 24 hours before the end of the current period. You can manage or cancel a mobile subscription in your Apple App Store or Google Play account settings. Any website subscription offered for web customers is managed separately and is not required to purchase inside a mobile app. Fees are non-refundable except where required by applicable law or the applicable store policy.

5. In-Person Payments (Point of Sale)

The Service includes point-of-sale functionality that businesses use to charge their own customers for real-world goods and services performed in person at the physical business location. Such transactions are between the business and its customers; Renvanro is not a party to those transactions and is not responsible for them.

6. Acceptable Use

You agree not to misuse the Service. In particular, you will not:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Upload content that infringes the rights of others or violates any law.
• Attempt to gain unauthorized access to the Service or its related systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except as permitted by law.

7. Customer Data and Privacy

You are responsible for the personal data of your own customers and staff that you enter into the Service, and for having a lawful basis to process it. Our handling of personal data is described in our Privacy Policy at renvanro.com/privacy, which is incorporated into these Terms by reference.

8. Intellectual Property

The Service, including its software, design, and content (excluding data you provide), is owned by Renvanro and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes in accordance with these Terms. You retain ownership of the data you submit to the Service.

9. Third-Party Services

The Service may integrate with or rely on third-party services (for example, payment processing, mapping, sign-in providers, and Bluetooth devices such as receipt printers). Your use of those services may be subject to their own terms, and we are not responsible for third-party services.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the maximum extent permitted by law, Renvanro will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months preceding the claim.

12. Termination

You may stop using the Service at any time and may delete your account from within the application. We may suspend or terminate your access if you breach these Terms or if required to do so by law. Upon termination, your right to use the Service ends; sections that by their nature should survive termination will survive.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which Renvanro is established, without regard to conflict-of-law principles, unless otherwise required by mandatory local law applicable to you as a consumer or business.

15. Contact Us

If you have any questions about these Terms, please contact us:

• Email: support@renvanro.com